Terms of Service

Description of Services

Tranquil Star Voyages provides AI-powered travel planning tools that generate personalized travel itineraries based on user preferences. Our Services include:

• AI-generated itinerary creation and customization
• Tranquility Score™ analysis and recommendations
• Itinerary saving, sharing, and export features
• Optional Concierge services with human travel specialists

User Accounts

To access certain features, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

Payment Terms

For paid features (AI Planner and Concierge tiers):

• Prices are displayed in USD unless otherwise stated
• Payment is due at the time of purchase
• All sales are final unless otherwise specified
• We reserve the right to change pricing with notice

Acceptable Use

You agree not to:

• Use our Services for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services
• Scrape, copy, or redistribute our content without permission
• Use automated systems to access our Services excessively
• Impersonate others or provide false information

Intellectual Property

All content, features, and functionality of our Services—including text, graphics, logos, and software—are owned by Tranquil Star Voyages and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

You retain ownership of the travel preferences and notes you provide. We have a license to use this information to provide and improve our Services.

Disclaimer of Warranties

Our Services are provided "as is" without warranties of any kind. We do not guarantee that:

• Our Services will be uninterrupted or error-free
• AI-generated itineraries will meet your specific needs
• Travel recommendations are currently accurate or available
• Third-party services (hotels, restaurants, attractions) will honor our suggestions

You are responsible for verifying all travel arrangements independently before booking.

Limitation of Liability

To the maximum extent permitted by law, Tranquil Star Voyages shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, including but not limited to:

• Travel disruptions, cancellations, or changes
• Inaccurate or outdated information in itineraries
• Third-party service failures
• Loss of data or unauthorized access to your account

Indemnification

You agree to indemnify and hold harmless Tranquil Star Voyages and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Francisco County, California.

Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or prominent notice on our website. Continued use of our Services after changes constitutes acceptance of the new Terms.

Contact Us

If you have questions about these Terms, please contact us at:

Email: legal@tranquilstarvoyages.com
Address: Tranquil Star Voyages, 123 Calm Street, San Francisco, CA 94102